This is for security reasons. We got suspicious and want to take a better look at it.  Don't worry, if everything is ok, we will confirm the transaction in 15-60 minutes during business hours*. If your transactions got suspended outside working hours, sadly, you will have to wait for the next day. 


*Business hours (GMT +2):

  • I-V: 8:30-17:30


Note: activate the 2 step verification on your Mistertango account. This will help to highly reduce the chanced of your BTC transaction being suspended. More info here.